Free Shipping on All Australia Orders – Damage-Free Guarantee

We are pleased to offer free shipping Australia-wide on all LUMI orders. With our Damage-Free Guarantee, if your product arrives damaged, we will replace it at no extra cost.

Shop confidently, knowing your order will be delivered safely and securely.

Delivery Information

All orders are shipped via standard delivery and typically arrive within 5–10 business days, depending on your location within Australia.

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery progress.

PLEASE NOTE

Our courier partners generally provide accurate delivery estimates, but occasional delays may occur. We appreciate your patience in these rare cases and we will work with the courier to resolve any issues promptly.

In circumstances where shipping to remote or high-cost areas is not feasible, LUMI reserves the right to cancel the order. If this occurs, you will be notified immediately and issued a full refund.

For delivery delays or assistance, please contact us at:
📩 lumilivingau@gmail.com